Technical Support Specialist

Egreenservices; Wilmington (NC); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Growth coaching

Flexible benefits

Job summary

Boeing in Wilmington, NC seeks a Technical Support Specialist to help renewals, upsell and retain accounts. This role emphasizes data-driven negotiation, customer-centric problem solving, and clear communication with NC-wide teams.

The position offers a salary range of $61,000 to $91,000 per year, growth coaching, and a flexible benefits package designed to fit your life. You'll partner with sales marketing teams and coach junior reps while documenting processes for broad audiences.

Qualifications

• At least 4 years building expertise within the sales marketing space.
• Sharp organizational skills and ability to juggle multiple workstreams.
• Proven judgment in Customer Satisfaction Surveys when standard answers don’t fit.
• A point of view on Boeing's space, sharpened by your reading.
• Discipline to document while it’s fresh, not after it’s forgotten.
• Comfort presenting to a NC-wide audience without a script.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet.
• Turn churned logos into win-back targets with a plan.
• Coach junior reps through their first collaborative negotiation.
• Seed Wilmington social channels with content that earns replies.
• Drive upsell and renewal conversations with existing Boeing accounts.
• Pitch, listen, adjust, and pitch again until the deal lands.

Skills

Sales marketing experience

Organizational skills

Customer satisfaction judgment

Public speaking to NC audience

Documentation discipline

Job description

Every great temporary marketer at Boeing shares one trait: they'd rather test than assume, and this Technical Support Specialist seat rewards exactly that. Step into a Technical Support Specialist position at Boeing where $61,000 - $91,000, team support, and career growth come standard.

Key Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Turn churned sales marketing logos into win-back targets with a plan
• Coach junior reps through their first collaborative negotiation
• Seed Wilmington social channels with content that earns replies
• Drive upsell and renewal conversations with existing Boeing accounts
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands

What You'll Bring

• At least 4 years building expertise within the sales marketing space
• Sharp organizational skills and an ability to juggle multiple workstreams
• Proven Customer Satisfaction Surveys judgment when the textbook answer doesn't fit
• A point of view on Boeing's space, sharpened by your own reading
• The discipline to document while it's fresh, not after it's forgotten
• Comfort presenting to a NC-wide audience without a script

We are Boeing, an underdog-spirited sales marketing company headquartered in Wilmington, NC. People here care as much about how we work together as what we ship.

Picture $61,000 - $91,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

The Boeing hiring team is moving on qualified applicants without delay.