Customer Support Specialist

Egreenservices; Thousand Oaks (CA); On-site; USD 112,000 - 175,000; Full time

Job summary

Boeing is seeking a Customer Support Specialist (senior closer) fluent in Change Management. The role supports a remote setup with ownership as the key focus and a salary range of $112,000–$175,000 per year.

Ideal candidates have experience working on-site in Thousand Oaks, CA, or are willing to relocate, with a track record of turning conversations into commitments and collaborating across product and marketing teams.

Qualifications

• Must excel in a fast-paced, builder-led environment.
• Senior fluency in customer satisfaction surveys and negotiation.
• Prior on-site work experience in Thousand Oaks, CA, or willingness to relocate.

Responsibilities

• Own the post-sale check-in that turns clients into references
• Run discovery calls that uncover budget without asking for it
• Run experiments on sales marketing messaging and keep only what converts
• Feed sales the Change Management signals that say a buyer is ready now
• Keep the messaging consistent from Thousand Oaks, CA billboards to cold DMs
• Manage paid search, social, and email programs end to end
• Trade weekly notes with product on what Thousand Oaks buyers keep requesting
• Find the deeply collaborative hook that makes Thousand Oaks, CA prospects lean in

Skills

Fast-paced environment

Customer satisfaction surveys

On-site Thousand Oaks

Job description

Growth at Boeing stalled below where it should be, so we opened a Customer Support Specialist position for a senior closer fluent in Change Management. The offer reads simply — remote, $112,000 - $175,000, 7 years, and a senior role where ownership is not a perk but the point.

Key Responsibilities

• Own the post-sale check-in that turns clients into references
• Run discovery calls that uncover budget without asking for it
• Run experiments on sales marketing messaging and keep only what converts
• Feed sales the Change Management signals that say a buyer is ready now
• Keep the messaging consistent from Thousand Oaks, CA billboards to cold DMs
• Manage paid search, social, and email programs end to end
• Trade weekly notes with product on what Thousand Oaks buyers keep requesting
• Find the deeply collaborative hook that makes Thousand Oaks, CA prospects lean in

What You'll Bring

• Comfort working in a fast-paced, builder-led environment
• Senior fluency in Customer Satisfaction Surveys, with Negotiation on your roadmap
• Prior experience working on-site in Thousand Oaks, CA, or willingness to relocate