National Sales Manager

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 95,000 - 160,000; Full time

Job summary

Foxwoods Resort Casino in Mashantucket, CT seeks a National Sales Manager to lead the Resort Sales team in capturing high-value group business through proactive outbound outreach, national account development, and strategic positioning in competitive RFPs. The role drives revenue growth for both room and catering segments and mentors junior team members.

The ideal candidate has 5–7 years in hotel group or convention sales, proven success in complex negotiations, site inspections, and presenting

Qualifications

• 5–7 years of experience in hotel group or convention sales.
• At least 2 years selling to markets of 200+ peak rooms in luxury settings.
• Proven success in proactive sales and new business development.
• Strong contract negotiations, presentations, and site inspections.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Lead outbound national sales efforts and account development.
• Position Foxwoods in competitive RFP opportunities for large-scale programs.
• Drive revenue growth for room and catering segments.
• Mentor junior team members and represent Foxwoods at industry events.

Skills

Proactive sales

New business development

Client relationship management

Public speaking

Negotiation

Microsoft Office

Education

High School Diploma

College degree preferred

Tools

Delphi or equivalent

Job description

The National Sales Manager is a senior member of the Resort Sales team at Foxwoods Resort Casino, responsible for driving new business development and revenue growth within the 300+ peak room night segment, a high-value and high-impact market for Foxwoods Resort Casino.

This role will focus on proactive outbound sales, national account development, and strategic positioning of Foxwoods in competitive RFP opportunities for large-scale programs. The National Sales Manager will play a critical role in expanding market share, increasing national visibility, and securing high-revenue group business that contributes significantly to both room and catering revenue goals. The National Sales Manager supports the resort’s broader financial and service goals while also contributing to team leadership, mentoring junior team members, and representing Foxwoods at key industry events and trade shows.

A minimum of (5) to (7) years of experience in hotel group or convention sales, including at least (2) years selling to markets of 200+ peak rooms in a luxury hotel or resort environment; high school diploma or GED is required; a college degree is preferred. This position requires demonstrated success in proactive sales success and new business development, strong research and solicitation skills, complex contract negotiations and a solid understanding of large-scale hotel operations. Exceptional customer service, communication, and interpersonal skills are essential, along with the ability to think critically and solve problems under pressure. Candidates must be proficient in Microsoft Office applications and sales systems such as Delphi or equivalent. Public speaking and the ability to conduct compelling site inspections and presentations are key to success in this role.

This position is eligible for quarterly and annual incentive compensation based on the achievement of individual booking goals and overall team revenue targets, as outlined in the current incentive plan.

A valid driver's license and the ability to travel domestically and internationally are required. The position demands flexibility in scheduling, including evenings, weekends, holidays, and frequent travel for sales calls, trade shows, and networking events.