National Sales Manager

Cliff House Maine; Cape Neddick (ME); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life and AD&D Insurance

Long-Term Disability Insurance

Voluntary Accident and Critical Illess

Optional Supplemental Life Insurance

401k match up to 5%

Hotel, Restaurant, Spa and Retail Disc

Paid Time Off – Earn up to 4 Weeks PTO

Job summary

Cliff House Maine is seeking a National Sales Manager to drive group revenue and cultivate relationships with corporate clients and agencies. You will lead targeted sales initiatives, present tailored proposals, and promote the resort at industry events.

The ideal candidate has 5+ years in hotel sales, strong Delphi familiarity, and a passion for delivering outstanding Maine hospitality and guest experiences. This is a full-time on-site leadership role at the Cliff House in Maine.

Qualifications

• Minimum 5 years of hotel sales experience and Delphi knowledge required.
• Excellent communication and guest service focus.
• Fluent English communication, both written and spoken.

Responsibilities

• Build and maintain relationships with corporate clients and third-party sourcing agencies to secure group bookings.
• Develop targeted sales strategies for designated vertical markets.
• Prepare and present proposals, including pricing and packages, tailored to clients’ needs.
• Attend industry events, trade shows, and networking functions to promote the Hotel and generate leads.
• Conduct impactful site tours and familiarization tours aimed at attracting new business and highlighting the unique offerings of our hotel.
• Create and implement effective sales strategies to attract high-end wedding clients to the resort.
• Accountable for managing financial performance to achieve expense budget goals and meet gross revenue targets.

Skills

Hotel sales experience

English fluency

Tools

Delphi

Job description

National Sales Manager

Job Summary

This position is responsible for driving revenue by developing and executing sales strategies that focus on group sales to attract new clients and retain existing ones. The role requires a strong understanding of the hospitality industry, excellent communication skills, and a commitment to providing an outstanding guest experience.

Benefits:

• Health, Dental, Vision Insurance
• Life and AD&D Insurance
• Long-Term Disability Insurance
• Voluntary Accident and Critical Illness Plans
• Optional Supplemental Life Insurance
• 401k match up to 5%
• Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
• Paid Time Off – Earn up to 4 Weeks of PTO Within Your First Year

Salary: $75,000–$110,000

Responsibilities

• Build and maintain relationships with corporate clients and third-party sourcing agencies to secure group bookings
• Develop targeted sales strategies for designated vertical markets
• Prepare and present proposals, including pricing and packages, tailored to clients’ needs.
• Attend industry events, trade shows, and networking functions to promote the Hotel and generate leads.
• Conduct impactful site tours and familiarization tours aimed at attracting new business and highlighting the unique offerings of our hotel.
• Create and implement effective sales strategies to attract high-end wedding clients to the resort.
• Accountable for managing financial performance to achieve expense budget goals and meet gross revenue targets.

Qualifications

• Flexibility. This is a demanding business, and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Minimum of 5-years previous hotel sales experience and intimate knowledge of Delphi required.
• Great communicator. Providing amazing guest and associate experiences requires the ability to communicate fluently in English both verbally and through legible written correspondence.
• People Person. To be an effective member of our team, you must love working with people and solving complex problems.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

The National Sales Manager drives group revenue by developing and executing sales strategies that bring in new clients and grow relationships with existing ones. Reporting to the Director of Sales and Catering, this role will position Cliff House as a premier coastal meeting and event destination in key national markets. That means turning the resort’s setting, history, and service into compelling proposals and experiences that win business.

The ideal candidate knows the hospitality industry well, is a confident communicator and natural relationship-builder, and is committed to delivering the warm, personalized Maine hospitality our guests expect. You’ll work closely with Catering & Conference Services, Revenue Management, and Operations, so every group that books has a seamless experience from the first conversation to departure day.

Needed Attributes

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.