National Programs Operations Lead

Invitation Homes LP; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 73,000; Full time

Benefits offered by this job

Annual bonus program

Health, dental, vision, and life保险

401(k) with company matching

Casual dress

Team events and gatherings

Job summary

Invitation Homes is seeking a National Program Coordinator - Operations Support to join our hybrid in-office team. This role coordinates national programs that support our portfolio of single-family rentals, including process development, analysis, and cross-team collaboration to drive efficiency and cost control.

You will assist program managers, analyze large data sets in Excel, review invoices, and prepare monthly reports.

Qualifications

• High School diploma or GED required.
• 3+ years in residential construction, facility or property management maintenance coordination.
• Experience analyzing large data files, especially in Microsoft Excel.
• Experience with Yardi or Lessen One is a plus.

Responsibilities

• Support development and optimization of national program processes and procedures.
• Assist program manager for assigned national programs.
• Interact with market team members to facilitate program and/or resolve program concerns using available resources.
• Analyze department data and business processes to maximize operational efficiency and optimize expenses.
• Complete monthly reporting to include performance data relative to program parameters.
• Review national invoices to ensure accurate general ledger coding, costs, margin percentages, and credit allocations.
• Interface with management and other national teams on policy, procedures and KPI metrics.
• Participate in recurring internal and vendor business reviews and Center of Excellence discussions to ensure best practices are maintained.
• Track weekly program expense trends to identify cost saving opportunities.
• Utilize various task flow management tools, reporting and dashboards to achieve company and departmental goals.
• Perform administrative functions as they pertain to national programs.

Skills

Analytical

Independent worker

Team collaboration

Time management

Verbal and written communication

Office software proficiency

Integrity and work ethic

Education

High School diploma or GED

Tools

Microsoft Excel

Yardi

Lessen One

Job description

Invitation Homes is seeking a National Program Coordinator - Operations Support to join our hybrid in-office team. This role coordinates national programs that support our portfolio of single-family rentals, including process development, analysis, and cross-team collaboration to drive efficiency and cost control.

You will assist program managers, analyze large data sets in Excel, review invoices, and prepare monthly reports.