Coordinator, HOA Support (Business Licensing)

1KD THR Property Management LP; Phoenix (AZ); On-site; USD 45,937,000 - 79,600,000; Full time

Benefits offered by this job

Competitive pay and annual bonus

Generous paid time off

401k with matching

Casual dress and great environment

Team events

Employee resource groups

Veterans ERG coming soon

Job summary

Invitation Homes in Phoenix, AZ, is seeking a Coordinator, HOA Support to perform mail processing and provide general administrative support for the compliance team, with duties centered on daily mail handling and data entry for HOA, Utilities and Compliance.

The role requires 1–2 years of clerical experience, a high school diploma or GED, and familiarity with Yardi, Salesforce, and MS Office. Strong written and verbal communication and attention to detail are essential.

Qualifications

• Clerical experience in an office environment with 1-2 years administrative experience preferred.
• High School or GED.
• Knowledge of Yardi and Salesforce preferred.
• Knowledge or comfortability with Microsoft Office applications.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Mail distribution.
• Accurately sort & distribute high-volume incoming mail to appropriate parties within the HOA, Utilities and Compliance department.
• Send outgoing mail and information to local field offices as appropriate.
• Assist with notification of mailing address changes as needed.
• Administrative Document retention; maintaining electronic files.
• Monitoring incoming email inquiries/requests.
• Record and register business licenses.
• Providing overall support for compliance tasks or programs.

Skills

Clerical experience

Attention to detail

Written & verbal communication

Organizational skills

Education

High School Diploma or GED

Tools

Yardi

Salesforce

Microsoft Office

Job description

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 100,000 single family rental homes under management. We are a team of more than 1,700 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Coordinator, HOA Support will perform a variety of support functions for the compliance team with primary focus on daily mail processing and distribution. Other administrative duties will include assistance with HOA, Utilities & Compliance data entry and general support for the department.

What You’ll Do

• Mail distribution
• Accurately sort & distribute high-volume incoming mail to appropriate parties within the HOA, Utilities and Compliance department
• Send outgoing mail and information to local field offices as appropriate
• Assist with notification of mailing address changes as needed
• Administrative Document retention; maintaining electronic files
• Monitoring incoming email inquiries/requests
• Record and register business licenses
• Providing overall support for compliance tasks or programs

Who We’re Looking For

• Clerical experience in an office environment with 1-2 years administrative experience preferred
• High School or GED
• Knowledge of Yardi and Salesforce preferred
• Knowledge or comfortability with Microsoft Office applications
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.
• Coming soon a new veterans ERG!

Salary Range

The salary range for this position is: $16.03 - $27.78, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law.

If you have a disability or special need that requires accommodation, please contact us at [e-mail].

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #LI-CN2 As the nation’s premier home leasing company, Invitation Homes provides more than 80,000 high-quality homes across 17 markets—delivering what we call “The Lease with More.” We offer our residents more value through updated homes, seamless experiences—whether digital or in person—greater flexibility to live where they want, and support from professionals who lead with Genuine CARE™. Our commitment is to “unlock the power of home,” creating meaningful living experiences in the communities we proudly serve. At Invitation Homes, our associates are the foundation of our success. We are committed to “Unlocking the Power of You” by connecting each role to real impact, investing in growth and development, and fostering an environment where people feel supported, valued, and at home. Guided by our Genuine CARE values—communication, accountability, reliability, and excellence—we empower our teams to innovate, collaborate, and deliver exceptional experiences for our residents. As we continue to grow, we offer dynamic career opportunities across a wide range of disciplines. We are looking for talented individuals who are inspired to make a difference, embrace the journey, and help us raise the roof on what a modern leasing experience can be.

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