Strategic Programs Manager

Invitation Homes; Dallas (TX); On-site; USD 68,000 - 118,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

401(k) match

Paid time off

Casual dress

Job summary

Invitation Homes in Dallas, TX seeks a program manager to drive strategic initiatives across leasing and real estate operations. You will align projects with company objectives, optimize workflows, and deliver data-driven reporting on milestones, risks, and outcomes.

The role requires strong communication, analytical thinking, and the ability to lead cross-functional teams. You will collaborate with field teams, vendors, and senior leadership to ensure timely execution and compliance.

Qualifications

• Bachelor's degree in management, business administration, or related field preferred.
• Experience in leasing, property management, or real estate.
• Proficient with CRM platforms (Salesforce, ServiceNow, Zendesk Guide).
• Strong Microsoft Office skills, especially Excel and Outlook.

Responsibilities

• Drive program success by aligning with organizational objectives, optimizing processes, and providing clear, data driven reporting on milestones, risks, and outcomes.
• Develop, refine, and standardize program processes and procedures in alignment with operational goals and best practices.
• Analyze program data and business processes to improve efficiency, effectiveness, and cost control.
• Utilize task and workflow management tools to ensure timely execution of deliverables.
• Contributes to the development, maintenance, and improvement of content within the organization’s knowledge management system (KMS).
• Manage daily operations of the team and ensure overall success through effective leadership and accountability.
• Train and support field teams in program execution, escalating issues as needed to ensure compliance and adoption.
• Engage senior leadership to align program priorities with organizational strategy and provide regular updates on progress, risks, and results.
• Provide support throughout a project lifecycle by maintaining accurate documentation, tracking progress, managing action items, and facilitating clear communication among stakeholders to ensure alignment and timely execution.
• Meet regularly with individual market leaders to identify market specific needs, opportunities, and constraints, fostering open and transparent dialogue.
• Collaborate with third party vendors and external partners to maximize program impact and performance.
• Review and approve invoices for accuracy, proper coding, and policy compliance, resolving discrepancies as needed.
• Travel to local markets and vendor offices as required to support program execution and relationship management.
• Perform additional duties and special projects as assigned.

Skills

Analytical mindset

Time management

Organizational skills

Excellent communication

Cross-functional collaboration

Problem solving

Self-motivated

Education

High school diploma or equivalent

Bachelor’s degree in Management, Business Administration, or related field

Tools

Salesforce

ServiceNow

Zendesk Guide

Microsoft Office

Excel

Outlook

PowerPoint

Job description

Invitation Homes in Dallas, TX seeks a program manager to drive strategic initiatives across leasing and real estate operations. You will align projects with company objectives, optimize workflows, and deliver data-driven reporting on milestones, risks, and outcomes.

The role requires strong communication, analytical thinking, and the ability to lead cross-functional teams. You will collaborate with field teams, vendors, and senior leadership to ensure timely execution and compliance.