National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Greenville (SC); Remote; USD 130,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to join their team. This exciting role involves analyzing and interpreting data within the cyber claims framework, collaborating with carriers, and developing systems for reporting claims data. The position offers remote work flexibility and generous time off, making it an attractive opportunity for those looking to balance work and personal commitments. With a focus on professional development and integrity, this role is perfect for individuals eager to make a significant impact in the field of cyber claims.

Benefits

Performance-based incentives

Generous time off

Tuition reimbursement

Professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and information technology systems.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with carriers to enhance claim processes and evaluate performance.

Skills

Claims Experience

Analytical Skills

Negotiation Skills

Influencing Skills

Technical Knowledge of Cyber Lines

Education

Bachelor’s Degree in a Related Field

Law Degree (J.D.)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Eligibility for performance-based incentives
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Remote work flexibility
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with carriers to enhance claim processes and evaluate their performance
- Develop systems for collecting and reporting on claims data
- Facilitate communication among teams and stakeholders to ensure alignment on claims strategies
- Provide guidance and support on complex first- and third-party cyber claim issues

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM is a plus)
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside normal business hours for urgent issues
- Strong analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- P&C license or willingness to obtain
- Experience in managing multiple tasks and deadlines simultaneously
- Demonstrated integrity, collaboration, and accountability in professional settings
- Familiarity with cyber incident trends and regulatory changes
- Previous experience in training or developing educational materials

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