National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Easley (SC); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a talented professional to join their team. This exciting role involves analyzing and interpreting data within the cyber claims framework, collaborating with carriers, and providing expert guidance on complex claims issues. With remote work flexibility, generous time off, and opportunities for professional development, this position offers a unique chance to make a significant impact in a dynamic environment. If you have a strong background in claims and a passion for the cyber landscape, this could be the perfect opportunity for you.

Benefits

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with carriers to enhance claims process and evaluate performance.

Skills

Analytical Skills

Negotiation Skills

Influencing Skills

Technical Knowledge of Cyber Lines

Education

Bachelor's Degree in Related Field

J.D. (Preferred)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Remote work flexibility
- Charitable contribution match programs
- Stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with carriers to enhance the claims process and evaluate performance in claims handling
- Implement training programs focused on consultative claims management techniques
- Facilitate communication among teams and stakeholders to align on claim strategies and operational goals
- Provide expert guidance on complex first- and third-party cyber claims issues

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Strong analytical, negotiation, and influencing skills

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM, equivalent preferred
- Experience managing complex negotiations and influencing outcomes with insurers and vendors
- Familiarity with cyber incident trends and regulatory changes
- Ability to track claim and breach response examples for educational and business development purposes
- High sense of urgency and exceptional interpersonal skills

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