National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Charlottesville (VA); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to enhance their cyber claims framework. This role offers the opportunity to analyze data, collaborate with carriers, and implement innovative solutions to improve the claims process. With generous benefits, including performance-based incentives and professional development opportunities, this position allows for flexibility, including remote work options. If you're detail-oriented, possess strong negotiation skills, and are passionate about making a difference in the insurance sector, this role is perfect for you.

Benefits

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Collect and analyze data to improve efficiencies within the cyber claims framework.
• Manage complex negotiations with insurers for favorable outcomes.

Skills

Claims Experience

Negotiation Skills

Analytical Skills

Interpersonal Skills

Education

Bachelor's Degree in a Related Field

Law Degree (J.D.)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Flexibility to work remotely
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making and improve efficiencies within the cyber claims framework
- Collaborate with carriers on innovative solutions to enhance the claims process and evaluate carrier performance
- Implement knowledge-sharing initiatives such as workshops and training sessions to disseminate best practices
- Manage complex negotiations with insurers to ensure favorable outcomes for clients
- Create and maintain regular reports and dashboards to present findings to management and stakeholders

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor's degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM)
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines simultaneously

How to Stand Out (Preferred Qualifications):
- P&C license or willingness to obtain
- Strong analytical, negotiation, and influencing skills
- Detail-oriented with good interpersonal skills and a high sense of urgency
- Integrity, collaboration, passion, innovation, and accountability

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