National Customer Relations & Growth Executive

Shipco Transport Inc.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision insurance

401(k) match

Job summary

Shipco Transport Inc. in Houston, TX, seeks a National Customer Relations Account Executive to identify, engage, and grow new and inactive accounts across Shipco products. You will onboard customers, nurture relationships, and support the Outside Sales and Business Development teams through coordination and admin tasks.

The role emphasizes proactive outreach across time zones, cross-selling opportunities, and collaboration with Sales, Operations, and Marketing to drive revenue growth.

Qualifications

• 1-3 years of industry experience in export/import operations from an NVOCC or freight forwarder background preferred.
• Experience in inside or outside sales preferred.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Excellent typing skills.
• Exceptional verbal and written communication skills.
• Detail-oriented, well organized, and able to multitask and meet deadlines.
• Able to work independently and as part of a team.

Responsibilities

• Coordinate customer onboarding and ensure a smooth introduction to Shipco services.
• Identify new business opportunities through prospecting, lead generation, and engagement.
• Build and maintain customer relationships to support satisfaction, retention, and growth.
• Assist Sales and Business Development teams with customer needs and account development.
• Identify cross-selling opportunities for additional logistics products and services.
• Maintain accurate customer records, monitor activity, and support sales planning and reporting.
• Collaborate with Sales, Operations, and Customer Service to resolve issues.
• Support marketing communications and promotional activities.

Skills

Verbal & written communication

Organization & multitasking

Independent/Team player

Tools

Microsoft Word

Excel

PowerPoint

Typing

Job description

Shipco Transport Inc. in Houston, TX, seeks a National Customer Relations Account Executive to identify, engage, and grow new and inactive accounts across Shipco products. You will onboard customers, nurture relationships, and support the Outside Sales and Business Development teams through coordination and admin tasks.

The role emphasizes proactive outreach across time zones, cross-selling opportunities, and collaboration with Sales, Operations, and Marketing to drive revenue growth.