National Customer Relations Exec - Growth & Onboarding

Shipco Transport Inc.; Kearny (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Wellness program

Flexible benefits account

Job summary

Shipco Transport Inc. is seeking an experienced National Customer Relations Account Executive at our NYC branch in Elizabeth, NJ.

The role focuses on identifying and engaging new, inactive, and cross-selling opportunities across all Shipco products, while coordinating onboarding and supporting the Sales team. The position requires 1–3 years in export/import operations within a Freight Forwarder/NVOCC background, plus solid MS Word/Excel/PowerPoint skills, strong communication, and the ability to

Qualifications

• Experience in export/import operations and/or NVOCC/freight forwarder backgrounds preferred.
• Inside or outside sales experience is a plus.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Excellent typing skills.
• Strong verbal and written communication skills.
• Detail-oriented, well organized, and able to multi-task and meet deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate customer onboarding and introductions to Shipco services.
• Identify and develop new business opportunities and cross-sell products.
• Build and maintain strong customer relationships to drive satisfaction and growth.
• Support Outside Sales and Business Development with customer needs and account development.
• Maintain CRM records, monitor activity, and assist with sales planning and reporting.
• Collaborate with Sales, Operations, and Customer Service to resolve issues.
• Assist with marketing communications and promotional activities.

Skills

Export/Import ops

Sales experience

Verbal & written communication

Typing

Multitasking

Team player

Detail oriented

Tools

MS Word

MS Excel

PowerPoint

Job description

Shipco Transport Inc. is seeking an experienced National Customer Relations Account Executive at our NYC branch in Elizabeth, NJ.

The role focuses on identifying and engaging new, inactive, and cross-selling opportunities across all Shipco products, while coordinating onboarding and supporting the Sales team. The position requires 1–3 years in export/import operations within a Freight Forwarder/NVOCC background, plus solid MS Word/Excel/PowerPoint skills, strong communication, and the ability to