National Customer Relations Account Exec – Growth

Shipco Transport Inc.; Braintree (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD

LTD insurance

401(k) with matching

Flexible benefits account

Wellness program

Job summary

Shipco Transport Inc. is seeking a proactive National Customer Relations Account Executive at our BOS branch in Braintree, MA.

The role develops new and existing accounts, engages customers across Shipco products, and coordinates onboarding while supporting Sales teams to drive revenue. The candidate should be driven, reliable and capable of working across time zones, with strong communication and teamwork.

Qualifications

• 1–3 years in export/import operations from an NVOCC or freight forwarder preferred (ocean/air).
• Inside or outside sales experience preferred.
• Proficient with Microsoft Word, Excel and PowerPoint; strong typing skills.

Responsibilities

• Coordinate customer onboarding and introductions to Shipco services.
• Identify new business opportunities, leads, and cross-sell across products.
• Maintain and leverage CRM to track customer activity and account status.
• Support Outside Sales and Business Development with coordination and admin tasks.
• Collaborate with Sales, Operations and Customer Service to resolve issues and meet needs.
• Assist marketing with customer communications and promotional activities.

Skills

Sales experience

MS Office

Typing skills

Verbal & written communication

Attention to detail

Multitasking

Team player

Job description

Shipco Transport Inc. is seeking a proactive National Customer Relations Account Executive at our BOS branch in Braintree, MA.

The role develops new and existing accounts, engages customers across Shipco products, and coordinates onboarding while supporting Sales teams to drive revenue. The candidate should be driven, reliable and capable of working across time zones, with strong communication and teamwork.