National Customer Relations Account Exec — Logistics Growth

Scan-Group; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Shipco Transport Inc. in Chicago, IL, seeks a National Customer Relations Account Executive to join our Sales team. The role focuses on onboarding, engaging, and developing customers across Shipco products, coordinating with cross-functional teams to drive growth.

The ideal candidate has 1–3 years of export/import operations experience, strong communication skills, and a proactive, team-oriented mindset. Compensation is $50,000–$55,000 per year.

Qualifications

• 1–3 years industry experience in export/import operations from an NVOCC or freight forwarder background preferred (ocean/air or both).
• Experience in an inside or outside sales role is preferred.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Must have excellent typing skills.
• Excellent verbal and written communication skills.
• Must be detailed oriented, well organized, and able to multi-task and meet firm deadlines.
• Able to work independently or as part of a team.

Responsibilities

• Customer Onboarding: Coordinate onboarding of new customers and introduce them to services.
• Account Development: Identify new business opportunities through prospecting and engagement.
• Customer Relationship Management: Build and maintain relationships to support satisfaction, retention, and growth.
• Sales Support: Assist Outside Sales and Business Development with needs, initiatives, and account development.
• Cross-Selling: Promote additional logistics products and services to new and existing customers.
• Sales Reporting & CRM: Maintain customer records, monitor activity, and support planning and reporting.
• Internal Collaboration: Work with Sales, Operations, Customer Service and other departments to resolve issues.
• Marketing Support: Assist with customer communications, marketing initiatives, and promotions.

Skills

NVOCC / freight forwarder experience

Sales experience (inside/outside)

MS Office (Word, Excel, PowerPoint)

Typing speed

Verbal & written communication

Multi-tasking & deadlines

Team collaboration

Job description

Shipco Transport Inc. in Chicago, IL, seeks a National Customer Relations Account Executive to join our Sales team. The role focuses on onboarding, engaging, and developing customers across Shipco products, coordinating with cross-functional teams to drive growth.

The ideal candidate has 1–3 years of export/import operations experience, strong communication skills, and a proactive, team-oriented mindset. Compensation is $50,000–$55,000 per year.