National Collector

Central Transport; Warren (MI); On-site; USD 50,000 - 60,000; Full time

Job summary

Central Transport LLC in Warren, MI is seeking a Revenue Relations Coordinator to manage delinquent accounts, document actions, and maintain account details. The role emphasizes strong communication and organization to protect customer relationships and ensure timely payments.

The ideal candidate has experience in call center or collections and is proficient with MS Word, Excel, and Outlook. A Business/Accounting associate degree is preferred but not required.

Qualifications

• Superior communication skills including listening, speaking, reading and writing.
• Strong attention to detail and sense of urgency.
• Ability to maintain professional demeanor at all times.
• Experience with Microsoft Office: Word, Excel, Outlook.
• Call center or collections experience preferred but not required.
• Associate’s degree in Business or Accounting preferred but not required.

Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail.
• Document efforts and contact to determine next steps.
• Maintain and annotate all necessary information regarding customer and account status.
• Build and maintain a positive relationship with customers.
• Collaborate effectively with other team members.
• Communicate account status with the sales team as needed.
• Provide overall collections support as necessary.

Skills

Communication skills

MS Office proficiency

Detail oriented

Customer service

Collections experience

Education

Associate’s degree (Business/Accounting)

Tools

MS Word

MS Excel

MS Outlook

Job description

Central Transport LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years,

is currently seeking a Revenue Relations Coordinator for our corporate office in Warren, MI. We are

in search of an assertive, highly organized individual who is looking to begin a career or is looking to take the next step. This customer facing role is a critical position to maintaining customer

perception of our organization as well as to ensure timely payment for services rendered.

This is a tremendous opportunity for those seeking full-time employment with a fiscally

responsible, technologically superior, international transportation and logistics provider who

continues to grow. If you enjoy an energetic, team-oriented environment and would like the

chance to be a part of a fast- paced, top-performing transportation company, we want to hear

from you.

Job Responsibilities:

• Locate and notify customers with delinquent accounts via phone/email/mail
• Documenting efforts and contact to help determine appropriate next steps
• Maintaining and notating all necessary information regarding customer and account status
• Building and maintaining a positive relationship with customers
• Working effectively with other team members
• Communicating with sales team members as needed regarding account status
• Providing overall collections support as necessary

The ideal candidate will possess the following:

• Superior communication skills including listening, speaking, reading and writing
• Strong attention to detail and sense of urgency
• Ability to always maintain professional demeanor
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
• Strong attention to detail and ability to follow up consistently
• Affinity for detailed note taking and investigation/research
• Call center/customer service/collections experience is preferred, but not required
• Associate’s degree in a Business or Accounting related field is preferred but not required

Schedule:

Mon-Fri 7:00am-5:00pm (Willing to work with hours for example: 6:00am-4:00pm or 8:00am-6:00pm)

Salary Range:

$50,000 - $60,000 + monthly bonus opportunities