Senior Revenue Relations Specialist

CENTRAL TRANSPORT LLC; United States; On-site; USD 50,000 - 60,000; Full time

Job summary

Central Transport LLC in Warren, MI is seeking a Revenue Relations Coordinator for our corporate office. This customer-facing role focuses on timely payments and accurate account status, engaging with clients to ensure strong relationships and smooth billing.

The ideal candidate has strong communication, detail orientation, and proficiency with Microsoft Office; call center or collections experience is a plus.

Qualifications

• Superior communication skills including listening, speaking, reading and writing.
• Strong attention to detail and sense of urgency.
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook.
• Call center/customer service/collections experience is preferred, but not required.
• Associate's degree in a Business or Accounting related field is preferred but not required.

Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail.
• Documenting efforts and contact to help determine appropriate next steps.
• Maintaining and notating all necessary information regarding customer and account status.
• Addressing billing inquiries.
• Building and maintaining a positive relationship with customers.
• Working effectively with other team members.
• Communicating with sales team members as needed regarding account status.
• Providing overall collections support as necessary.

Skills

Communication skills

MS Word

MS Excel

MS Outlook

Attention to detail

Team player

Collections experience

Call center experience

Education

Associate's degree in Business or Accounting

Tools

Microsoft Office

Job description

Central Transport LLC in Warren, MI is seeking a Revenue Relations Coordinator for our corporate office. This customer-facing role focuses on timely payments and accurate account status, engaging with clients to ensure strong relationships and smooth billing.

The ideal candidate has strong communication, detail orientation, and proficiency with Microsoft Office; call center or collections experience is a plus.