Central Transport wants Sales Support Representative

Central Transport; Warren (MI); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

401(k) with company matching

Dental insurance

Vision insurance

Health insurance

Flexible spending account (FSA)

Health savings account (HSA)

Life insurance

Paid time off (PTO)

On-the-job training for skills development

Job summary

Central Transport in Warren, MI is seeking a Sales Support Representative to assist in managing collections and addressing payment delays while supporting in-house Sales Representatives.

The role includes engaging customers, resolving payment issues, and working collaboratively with several departments to ensure smooth operations. Ideal candidates will possess strong organizational and analytical skills in a fast-paced environment.

The position offers an hourly pay of $19.00 to $22.00 along with benefits like health insurance and a 401(k) plan.

Qualifications

• Strong interest in detail and excellent organizational skills.
• Ability to multitask and manage multiple responsibilities effectively.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Engage with clients and pay dealers to resolve issues related to delayed payments.
• Analyze and investigate the root cause of delays.
• Monitor and confirm that customer-related data is entered correctly.

Skills

Detail-oriented

Organizational skills

Multitasking

Analytical skills

Problem-solving

Verbal communication

Written communication

Job description

Job Title: Sales Support Representative

Company: Central Transport, LLC

Location: Warren, MI

Employment Type: Full-Time

Salary: $19.00 - $22.00 consistent with the hour (based mostly on revel in)

Expected Hours: 40 hours consistent with the week

Position Overview

Central Transport wants Sales Support Representative, LLC is a leader in a good deal much less-than-truckload (LTL) transportation, with over ninety years of experience offering amazing carriers. We are dedicated to innovation, boom, and excellence within the logistics organization. As we keep increasing, we are trying to upload a devoted Sales Support Representative to our employer agency in Warren, MI, to assist our in-house Sales Representatives. The Sales Support Representative plays a critical function in supporting the profits of business enterprises with the aid of managing collections and addressing fee delays. This position entails direct conversation with customers and pay dealers, analyzing statistics, and ensuring clean inner operations amongst income representatives, collections, and account manipulation. You will contribute to problem selection by using the use of the usage of acting due to the reality of the liaison among several departments, including earnings, EDI, and account setup.

Key Responsibilities

• Customer Collection Support: Engage with clients and pay dealers to remedy troubles related to behind-schedule bills, making sure powerful have an observe‑up and closure of price discrepancies.
• Problem Analysis and Resolution: Analyze and have a look at the foundation reason for delays, offering focused insights and updates on reasons for delays and proposed solutions.
• Data Entry and Accuracy: Monitor and affirm that patron-related facts are entered successfully within the system to ensure easy transactions and nicely timed bills.
• Liaison Role: Serve because of the factor of touch among sales, account setup, collections, and the EDI team to ensure seamless conversation and hassle‑fixing.
• Reporting and Documentation: Maintain correct data of patron interactions, fee issues, and resolutions, presenting every day updates and evaluations to the earnings and marketing agencies.

Skills and Qualifications

Previous revelations within the logistics situation are desired but not required. Strong interest in detail and amazing organizational skills. Ability to multitask and manage multiple responsibilities effectively in a fast‑paced environment. Excellent analytical and problem‑solving abilities to deal with rate delays and information discrepancies. Strong verbal and written conversation skills to interact with several businesses and customers.

Compensation

Hourly pay charge of $19.00 to $22.0every day with hour, relying on revel in. 401(ok) with commercial enterprise organization matching. Dental, vision, and clinical health insurance coverage. Flexible spending account (FSA) and health economic monetary savings account (HSA). Life coverage and paid time off (PTO).

Additional Benefits

On‑the‑interest training to assist competencies development and career growth. Opportunity to artwork internal a dynamic and collaborative organization surroundings. Flexible artwork timetable options to help preserve artwork‑lifestyles balance.