SR Collector

CENTRAL TRANSPORT LLC; United States; On-site; USD 50,000 - 60,000; Full time

Job summary

Central Transport LLC in Warren, MI is seeking a Revenue Relations Coordinator for our corporate office. This customer-facing role focuses on timely payments and accurate account status, engaging with clients to ensure strong relationships and smooth billing.

The ideal candidate has strong communication, detail orientation, and proficiency with Microsoft Office; call center or collections experience is a plus.

Qualifications

• Superior communication skills including listening, speaking, reading and writing.
• Strong attention to detail and sense of urgency.
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook.
• Call center/customer service/collections experience is preferred, but not required.
• Associate's degree in a Business or Accounting related field is preferred but not required.

Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail.
• Documenting efforts and contact to help determine appropriate next steps.
• Maintaining and notating all necessary information regarding customer and account status.
• Addressing billing inquiries.
• Building and maintaining a positive relationship with customers.
• Working effectively with other team members.
• Communicating with sales team members as needed regarding account status.
• Providing overall collections support as necessary.

Skills

Communication skills

MS Word

MS Excel

MS Outlook

Attention to detail

Team player

Collections experience

Call center experience

Education

Associate's degree in Business or Accounting

Tools

Microsoft Office

Job description

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Job Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail
• Documenting efforts and contact to help determine appropriate next steps
• Maintaining and notating all necessary information regarding customer and account status
• Addressing billing inquiries
• Building and maintaining a positive relationship with customers
• Working effectively with other team members
• Communicating with sales team members as needed regarding account status
• Providing overall collections support as necessary

The ideal candidate will possess the following

• Superior communication skills including listening, speaking, reading and writing
• Strong attention to detail and sense of urgency
• Ability to always maintain professional demeanor
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
• Strong attention to detail and ability to follow up consistently
• Affinity for detailed note taking and investigation/research
• Positive outlook/team player
• Call center/customer service/collections experience is preferred, but not required
• Associate's degree in a Business or Accounting related field is preferred but not required

Schedule: Mon-Fri 7:00am-5:00pm (Willing to work with hours for example: 6:00am-4:00pm or 8:00am-6:00pm)

Salary Range: $50,000 - $60,000 + monthly bonus opportunities

Central Transport LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years, is currently seeking a Revenue Relations Coordinator for our corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top-performing transportation company, we want to hear from you.