National Accounts Specialist: Logistics & Data Insights

United Road; Livonia (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

United Road is looking for an Account Specialist, National Accounts in Livonia, Michigan. This role involves managing customer relationships, ensuring service level agreements are met, and supporting the Account Manager in delivering a high standard of service.

The ideal candidate will be detail-oriented, possess strong communication skills, and demonstrate a commitment to customer service. Proficiency in data management is essential for analyzing inventory and performance reports.

Qualifications

• Proven ability to manage large volumes of data and draw key insights from analytics.
• High aptitude for detail, with multitasking capabilities.
• Professional demeanor with a commitment to integrity.
• Excellent verbal and written communication skills.

Responsibilities

• Manage customer inventory and ensure timely order uploads.
• Serve as the secondary point of contact for customer communications.
• Run daily and weekly reports to monitor inventory and performance.
• Assist the Account Manager in solving issues creatively.

Skills

Data Management

Attention to Detail

Microsoft Office Suite

Team Collaboration

Communication Skills

Customer Service Orientation

Interpersonal Skills

Job description

United Road is looking for an Account Specialist, National Accounts in Livonia, Michigan. This role involves managing customer relationships, ensuring service level agreements are met, and supporting the Account Manager in delivering a high standard of service.

The ideal candidate will be detail-oriented, possess strong communication skills, and demonstrate a commitment to customer service. Proficiency in data management is essential for analyzing inventory and performance reports.