National Accounts Launch & Billing Coordinator

Empower Brands GmbH; Richmond (VA); Vor Ort; USD 50.000 - 78.000; Vollzeit

Zusammenfassung

Empower Brands is seeking a National Accounts Coordinator to oversee the launch and ongoing administration of National Accounts in the US. You will manage the end-to-end launch process from signed agreement through go-live, coordinate documentation, pricing, billing and account setup, and ensure timely communication with franchisees, service providers, and AR.

After launch, you will monitor account health, resolve billing issues, and maintain accurate records while coordinating with multiple

Qualifikationen

• 2+ years coordinating projects, accounts, or similar work.
• Strong organizational skills with multitasking能力.
• Excellent written and verbal communication, customer focus.
• Ability to own follow-up and coordinate across teams.
• Attention to detail in pricing, docs, and billing records.
• Proficiency with MS Office, CRM systems, portals, and work orders.

Aufgaben

• Own and manage account launch checklist, timeline, and readiness.
• Coordinate required documentation and pricing with stakeholders.
• Confirm billing terms, PO procedures, and invoicing details.
• Track readiness, escalate launch risks, and ensure go-live readiness.
• Serve as central contact for updates and billing inquiries.
• Monitor ongoing billing, issue follow-through, and account health.

Kenntnisse

Project coordination

Account management

Communication skills

Detail orientation

Ownership & initiative

Tools

Microsoft Office

CRM systems

Customer portals

Work order platforms

Jobbeschreibung

Empower Brands is seeking a National Accounts Coordinator to oversee the launch and ongoing administration of National Accounts in the US. You will manage the end-to-end launch process from signed agreement through go-live, coordinate documentation, pricing, billing and account setup, and ensure timely communication with franchisees, service providers, and AR.

After launch, you will monitor account health, resolve billing issues, and maintain accurate records while coordinating with multiple