National Accounts Coordinator: Client Projects & Growth

Canteen One; Minneapolis (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Wellness programs

Job summary

A national account management firm is seeking an Account Coordinator for its Client team in Minneapolis. This role involves supporting Client Managers with program projects and escalated service calls for Fortune 500 clients. Key responsibilities include issue resolution and managing multiple accounts. The ideal candidate should have strong customer service skills, experience in project management, and excellent communication abilities. A Bachelor's degree is preferred for this position, which offers a solid career path within the company.

Qualifications

• Six months of advanced customer service experience with a Bachelor's degree preferred, or three years with a high school diploma.
• Proficient in Microsoft Excel, including calculations and VLookup.
• Ability to maintain positive working relationships.

Responsibilities

• First level escalation for unresolved client issues.
• Manage projects and establish usable schedules.
• Support activities for Client Manager's clients.

Skills

Interpersonal communication skills

Prioritization and organization

Microsoft Excel

Customer service experience

Education

High school diploma

Bachelor's degree

Tools

Microsoft Word

Microsoft Outlook

ERP software (JDE, SAP, Oracle)

Job description

A national account management firm is seeking an Account Coordinator for its Client team in Minneapolis. This role involves supporting Client Managers with program projects and escalated service calls for Fortune 500 clients. Key responsibilities include issue resolution and managing multiple accounts. The ideal candidate should have strong customer service skills, experience in project management, and excellent communication abilities. A Bachelor's degree is preferred for this position, which offers a solid career path within the company.