Client-Facing Account Manager - Hybrid & Growth Focus

BI WORLDWIDE; Edina (MN); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A leading business consulting and services firm in Edina, Minnesota, seeks an experienced Account Manager to support program launch and management, facilitating customer satisfaction through strong relationships and effective project delivery. The role includes hybrid working conditions, requiring travel occasionally. Ideal candidates will have a Bachelor's degree and at least 3 years in a client-facing role, proficient in Microsoft tools, and have excellent communication skills.

Qualifications

• 3+ years of related business experience in a client-facing role.

Responsibilities

• Proactively lead and foster the team to ensure our solution produces desired results.
• Gather, set, and manage expectations, give clear direction.
• Lead conference calls with clients and produce detailed documentation.
• Manage all program reporting and promotional budgets.
• Support with invoice processing steps.
• Travel to customer meetings and events, as necessary.

Skills

Clear communication

Relationship building

Project management

Active listening

Technology proficiency

Problem-solving

Education

Bachelor's degree in Marketing, Communications or related field

Tools

Microsoft Office 365

Microsoft Teams

SharePoint

Job description

A leading business consulting and services firm in Edina, Minnesota, seeks an experienced Account Manager to support program launch and management, facilitating customer satisfaction through strong relationships and effective project delivery. The role includes hybrid working conditions, requiring travel occasionally. Ideal candidates will have a Bachelor's degree and at least 3 years in a client-facing role, proficient in Microsoft tools, and have excellent communication skills.