National Account Success Manager — Remote + Travel

Omada Search; Dallas (TX); Remote; USD 80,000 - 90,000; Full time

Job summary

A sustainable resource management firm is looking for a proactive Account Manager to oversee customer accounts across the U.S. This fully remote position requires 50% travel and focuses on strengthening customer relationships and managing day-to-day needs. The ideal candidate should have 3-5 years of experience in account management, strong communication skills, and be highly organized. This role offers a competitive salary range between $80,000 and $90,000 per year, based on skills and experience.

Qualifications

• 3–5 years of account management or customer success experience.
• Familiarity with large, multi-site foodservice or facilities management.
• Proficient with digital tools and KPI tracking.

Responsibilities

• Serve as the main point of contact for assigned customer accounts.
• Monitor account health using performance metrics.
• Build and maintain strong, trust-based customer relationships.

Skills

Account management

Customer success

Communication skills

Relationship building

Problem-solving skills

Job description

A sustainable resource management firm is looking for a proactive Account Manager to oversee customer accounts across the U.S. This fully remote position requires 50% travel and focuses on strengthening customer relationships and managing day-to-day needs. The ideal candidate should have 3-5 years of experience in account management, strong communication skills, and be highly organized. This role offers a competitive salary range between $80,000 and $90,000 per year, based on skills and experience.