NAMR Commercial Excellence Lead

Boston Consulting Group; Atlanta (GA); Hybrid; USD 156,000 - 199,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Parental leave

Paid time off

Job summary

Boston Consulting Group seeks a NAMR Commercial Excellence Director to lead a 3-person team and drive the commercial agenda across offices, practices, and functions. Shape the vision, operating model, and impact agenda with regional and global leadership to accelerate growth.

You will implement Relationship Excellence, Proposal Excellence, and account operations programs, scale tools like CRM, and collaborate with Finance, Legal, and Procurement.

Qualifications

• Strategic thinker who frames problems, builds POVs, and offers clear recommendations.
• Able to connect offices, functions, and Global into one agenda and share credit.
• Proven ability to influence senior stakeholders without formal authority.
• Experience leading change programs and ensuring adoption across a distributed organization.
• Comfort with ambiguity and making decisions with imperfect data.
• Ability to drive measurable outcomes and define success metrics.
• Experience in leading teams and coaching individuals to own workstreams.
• Communicates effectively with senior leaders (MDPs, Partners, and CCOs).

Responsibilities

• Enhance client relationships and GTM capabilities across NAMR.
• Build and refine the account operations model for Client Council accounts and steady-state coverage.
• Stand up and scale the Procurement Center of Excellence and manage governance for NAMR programs.
• Run the North America CCO program: governance, hygiene, administration, training, and strategy.
• Scale the commercial agenda across offices, practices, and functions with clear enablement tools.

Skills

Strategic thinking

Cross-functional collaboration

Influence without authority

Change management

Ambiguity tolerance

Measurable outcomes

Team leadership

Executive communication

Education

Bachelor’s degree

Job description

Boston Consulting Group seeks a NAMR Commercial Excellence Director to lead a 3-person team and drive the commercial agenda across offices, practices, and functions. Shape the vision, operating model, and impact agenda with regional and global leadership to accelerate growth.

You will implement Relationship Excellence, Proposal Excellence, and account operations programs, scale tools like CRM, and collaborate with Finance, Legal, and Procurement.