NAMR Commercial Excellence Director (Hybrid)

Boston Consulting Group; Philadelphia (Philadelphia County); Hybrid; USD 156,000 - 199,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision insurance

Paid parental leave

Paid time off

Job summary

Boston Consulting Group is seeking a NAMR Commercial Excellence Director to lead a strategic, cross-office program driving the NAMR commercial agenda. You will oversee a 3-person team and partner with regional/global leaders to accelerate growth and embed best practices across the client lifecycle.

This role requires 10+ years in consultancy or professional services, strong change management, and a proven ability to influence senior stakeholders.

Qualifications

• 10+ years of work experience, with BCG or professional services experience preferred.
• Experience in commercial excellence, sales or BD enablement, client development, key account management, procurement, or strategy and operations.
• Strong analytical skills, with comfort setting metrics and reporting.
• Familiarity with CRM and sales tools; experience with AI-enabled workflows is a plus.

Responsibilities

• Lead NAMR Commercial Excellence function and oversee a team of 3 across offices and practices.
• Set strategy and annual priorities for Relationship Excellence, Proposal Excellence, and account development.
• Own programs, tools, communications, and trainings that enable the commercial agenda.
• Pilot new approaches, measure results, and scale successful programs.
• Run the North America CCO program: governance, hygiene, administration, training, and strategy.
• Embed programs through champions and clear baseline expectations for offices.
• Lead change management for new tools and behaviors and drive adoption.
• Coordinate with Global Client Team to shape agenda and share NAMR learnings.

Skills

Strategic thinking

Matrix leadership

Influence without authority

Change management

Ambiguity navigation

Data-driven decision making

Leading a team

Executive communication

CRM familiarity

Education

Bachelor’s degree

Advanced degree preferred

Tools

CRM software

Job description

Boston Consulting Group is seeking a NAMR Commercial Excellence Director to lead a strategic, cross-office program driving the NAMR commercial agenda. You will oversee a 3-person team and partner with regional/global leaders to accelerate growth and embed best practices across the client lifecycle.

This role requires 10+ years in consultancy or professional services, strong change management, and a proven ability to influence senior stakeholders.