MVA Branch Manager II: Field Operations Leader

Maryland Department of Transportation; Easton (MD); On-site; USD 68,000 - 88,000; Full time

Benefits offered by this job

Healthcare

Dental

Flexible work schedules

Job summary

The Maryland Department of Transportation (MVA) is seeking a dynamic professional for the MVA Assistant Branch Manager II, Field Operations, to support the Branch Manager in delivering premier customer service with innovative solutions. This role involves managing complex transportation operations as part of the MVA leadership team and requires a results-oriented, collaborative approach.

Responsibilities include planning and directing branch operations, solving customer issues, and developing

Qualifications

• Three or more years of leadership experience, preferably in a fast-paced, customer-focused environment.
• Excellent written and verbal communication skills.
• Experience managing and adjusting staffing levels of large teams to fit business needs.

Responsibilities

• Assisting the Branch Manager in planning, leading, directing, organization, and overseeing assigned branch operations, audits, compliance, and premier customer service.
• Planning, assigning, scheduling, and evaluating the work of subordinate supervisors and staff.
• Acting as a change agent within the MVA and developing workflow efficiencies.

Skills

Leadership

Customer service

Communication skills

Staff management

Problem solving

Education

Associate of Arts degree

Job description

The Maryland Department of Transportation (MVA) is seeking a dynamic professional for the MVA Assistant Branch Manager II, Field Operations, to support the Branch Manager in delivering premier customer service with innovative solutions. This role involves managing complex transportation operations as part of the MVA leadership team and requires a results-oriented, collaborative approach.

Responsibilities include planning and directing branch operations, solving customer issues, and developing