Mutual Funds Operations Specialist

US Bank; Milwaukee (WI); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Pregnancy disability and parentalleave

401(k) and retirement plan

Paid vacation

11 paid holiday opportunities

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank is seeking a mutual fund operations specialist to support shareholders and clients with a wide range of account and transaction needs.

The role involves processing purchases, redemptions, exchanges, and account maintenance while ensuring accuracy and compliance. You will handle complex transaction requests, respond to inquiries from shareholders and institutional clients, and perform trade corrections and research to align with internal policies and SEC guidelines.

Qualifications

• Associate's or Bachelor's degree in business or related field, or equivalent work experience.
• Minimum two years of related work experience, such as accounting/financial transactions and customer service.
• Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines.
• Excellent verbal and written communication skills.

Responsibilities

• Analyze and process complex mutual fund transaction requests including new accounts, purchases, redemptions, exchanges, and account maintenance.
• Respond to telephone inquiries from shareholders, institutional clients, and broker/dealers regarding transactions and account information.
• Enter trade cancellations, corrections, dividend/capital gain adjustments, and rebooking trades due to pricing errors.
• Research shareholder requests to ensure compliance with SEC, STA, and internal policies.

Skills

Client support

Verbal communication

Written communication

Multi-tasking

Mathematical skills

Computer skills

Regulatory knowledge

Education

Associate's or Bachelor's degree in business or related field

Job description

U.S. Bank is seeking a mutual fund operations specialist to support shareholders and clients with a wide range of account and transaction needs.

The role involves processing purchases, redemptions, exchanges, and account maintenance while ensuring accuracy and compliance. You will handle complex transaction requests, respond to inquiries from shareholders and institutional clients, and perform trade corrections and research to align with internal policies and SEC guidelines.