Mutual Funds Operations Pro

U.S. Bank; Milwaukee (WI); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Healthcare

401(k) and retirement plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank in Milwaukee is seeking a mutual fund operations specialist to support shareholders and clients with account and transaction needs.

You will process purchases, redemptions, exchanges, account maintenance, and corrections while ensuring accuracy and regulatory compliance. The role combines detailed operational work with direct client support, requiring a degree or equivalent experience and at least two years in financial transactions or customer service.

Qualifications

• Associate's or Bachelor's degree in business or related field, or equivalent work experience.
• Minimum two years of related work experience, such as accounting/financial transactions and customer service.
• Excellent verbal and written communication skills.
• Proficient mathematical and computer skills.

Responsibilities

• Responsible for the analysis and processing of a variety of complex mutual fund transaction requests for mutual fund companies and their shareholders; including new account set ups, purchases, redemptions, exchanges, and account maintenance within client standards for productivity and accuracy.
• Provides and responds to telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests and specific account information.
• Analyzes and enters trade cancellations, account corrections, dividend and capital gain corrections, check stops and rebooking trades due to pricing errors.
• Processes conversions, de-conversions and fund liquidations. Researches shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures.

Job description

U.S. Bank in Milwaukee is seeking a mutual fund operations specialist to support shareholders and clients with account and transaction needs.

You will process purchases, redemptions, exchanges, account maintenance, and corrections while ensuring accuracy and regulatory compliance. The role combines detailed operational work with direct client support, requiring a degree or equivalent experience and at least two years in financial transactions or customer service.