Museum Visitor Experience Coordinator

ArtPride New Jersey; Clinton (NJ); On-site; USD 19,320 - 27,517; Part time

Job summary

The Hunterdon Art Museum seeks a Visitor Services Associate to welcome guests, manage admissions and memberships, and supervise front desk operations, shop, and public spaces. You will train and schedule front desk staff and volunteers, assist with outreach and exhibitions, collect visitor data, and support daily operations to ensure a welcoming, efficient museum experience.

Join a community-focused team to help foster connections through programming and customer service, while maintaining

Qualifications

• Excellent communication and interpersonal skills.
• Bachelor's degree or equivalent experience.
• Experience in customer service; experience in a museum or cultural organization preferred.
• Strong organization skills with ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft 365 (Word, Excel, Teams, etc.); experience with donor databases is a plus.
• Interest in contemporary art preferred.
• Ability to lift and move up to 25 lbs.

Responsibilities

• Welcome visitors, answer questions, process admission and memberships, manage visitor flow and provide outstanding customer service.
• Implement daily opening and closing procedures
• Train and schedule front desk staff and volunteers
• Maintain front desk, lobby, museum shop, and adjacent public spaces
• Oversee mailings
• Ensure smooth operation of museum shop including sales, inventory, consignment and displays
• Collect and maintain visitor data
• Place and track office supply orders
• Collaborate with museum staff on exhibitions, education programs, communications and special projects
• Assist with volunteer recruitment
• Clerical duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Microsoft 365

Donor databases

Art interest

Team coordination

Multitasking

Education

Bachelor's degree

Tools

Microsoft 365

Donor databases

Job description

The Hunterdon Art Museum seeks a Visitor Services Associate to welcome guests, manage admissions and memberships, and supervise front desk operations, shop, and public spaces. You will train and schedule front desk staff and volunteers, assist with outreach and exhibitions, collect visitor data, and support daily operations to ensure a welcoming, efficient museum experience.

Join a community-focused team to help foster connections through programming and customer service, while maintaining