Part-Time Museum Visitor Experience Specialist

Munson Williams Proctor Art In; City of Utica (NY); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Munson Williams Proctor Arts Institute in Utica, NY, is seeking a Part-Time Visitor Experience Associate (14.5 hrs/wk) to welcome visitors, handle admissions and retail transactions, and support front-of-house operations and events. This role requires strong customer service, cash handling, and administrative skills with flexibility for evenings and weekends.

You will be the first point of contact for visitors, assisting with information, memberships, class inquiries, and program details while

Formación

• High school diploma or equivalent required.
• Associates degree or higher preferred.
• Two years of customer service, retail, reception, or administrative support experience required.
• Flexibility to work evenings and weekends is required.

Responsabilidades

• Serve as primary contact for visitors, providing exceptional service in person, by phone, and via email.
• Operate the front desk, handle admissions, memberships, registrations, and ticketing transactions.
• Manage cash, credit card transactions, and daily reconciliations with accuracy.
• Support shop operations, merchandise stocking, pricing, and visual presentation.
• Provide administrative support across visitor services, retail, and public programs.
• Assist with events, programs, and public activities; help with setup and breakdown.

Conocimientos

Customer service experience

Flexible schedule

Administrative support

Educación

High school diploma or equivalent

Associates degree or higher preferred

Herramientas

POS systems

Microsoft Office / Google Workspace

Descripción del empleo

Munson Williams Proctor Arts Institute in Utica, NY, is seeking a Part-Time Visitor Experience Associate (14.5 hrs/wk) to welcome visitors, handle admissions and retail transactions, and support front-of-house operations and events. This role requires strong customer service, cash handling, and administrative skills with flexibility for evenings and weekends.

You will be the first point of contact for visitors, assisting with information, memberships, class inquiries, and program details while