P/T Visitor Services Associate

ArtPride New Jersey; Clinton (NJ); On-site; USD 19,320 - 27,517; Part time

Job summary

The Hunterdon Art Museum seeks a Visitor Services Associate to welcome guests, manage admissions and memberships, and supervise front desk operations, shop, and public spaces. You will train and schedule front desk staff and volunteers, assist with outreach and exhibitions, collect visitor data, and support daily operations to ensure a welcoming, efficient museum experience.

Join a community-focused team to help foster connections through programming and customer service, while maintaining

Qualifications

• Excellent communication and interpersonal skills.
• Bachelor's degree or equivalent experience.
• Experience in customer service; experience in a museum or cultural organization preferred.
• Strong organization skills with ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft 365 (Word, Excel, Teams, etc.); experience with donor databases is a plus.
• Interest in contemporary art preferred.
• Ability to lift and move up to 25 lbs.

Responsibilities

• Welcome visitors, answer questions, process admission and memberships, manage visitor flow and provide outstanding customer service.
• Implement daily opening and closing procedures
• Train and schedule front desk staff and volunteers
• Maintain front desk, lobby, museum shop, and adjacent public spaces
• Oversee mailings
• Ensure smooth operation of museum shop including sales, inventory, consignment and displays
• Collect and maintain visitor data
• Place and track office supply orders
• Collaborate with museum staff on exhibitions, education programs, communications and special projects
• Assist with volunteer recruitment
• Clerical duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Microsoft 365

Donor databases

Art interest

Team coordination

Multitasking

Education

Bachelor's degree

Tools

Microsoft 365

Donor databases

Job description

The Hunterdon Art Museum seeks an enthusiastic and organized Visitor Services Associate to help create an exceptional experience for every guest. As the first point of contact for visitors, this role is central to welcoming the public, supporting daily operations and fostering meaningful connections within our community. The Visitor Services Associate oversees front desk operations, supports visitor engagement, coordinates visitor services staff and volunteers, and helps ensure the museum’s galleries, shop, and public spaces operate smoothly and professionally.

Duties and Responsibilities

• Welcome visitors, answer questions, process admission and memberships, manage visitor flow and provide outstanding customer service.
• Implement daily opening and closing procedures
• Train and schedule front desk staff and volunteers
• Maintain front desk, lobby, museum shop, and adjacent public spaces
• Oversee mailings
• Ensure smooth operation of museum shop including sales, inventory, consignment and displays
• Collect and maintain visitor data
• Place and track office supply orders
• Collaborate with museum staff on exhibitions, education programs, communications and special projects
• Assist with volunteer recruitment
• Clerical duties as assigned

Requirements

• Excellent communication and interpersonal skills
• Bachelor's degree or equivalent experience
• Experience in customer service; experience in a museum or cultural organization preferred
• Strong organization skills with ability to manage multiple priorities in a fast‑paced environment
• Proficiency with Microsoft 365 (Word, Excel, Teams, etc.); experience with donor databases is a plus
• Interest in contemporary art preferred
• Ability to lift and move up to 25 lbs.

Salary: $17/hr, no health benefits. Schedule: Wed – Fri, 10:45 to 5:15 with option to cover occasional special events and programs.

ArtPride New Jersey Foundation
432 High Street
Burlington, NJ 08016