Museum IT Systems Engineer - Networks, Security & AV

West 4th Strategy; New London (AL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Job summary

West 4th Strategy seeks an IT Specialist for the National Coast Guard Museum in New London, CT. You will support museum IT, gallery and theater systems, public connectivity, and digital infrastructure while complying with Coast Guard cybersecurity and access-control requirements.

You will monitor networks, perform backups, manage visitor WiFi, and provide technical support for gallery and theater events, collaborating with exhibits staff to keep displays and AV systems running smoothly.

Qualifications

• Three to six years of systems administration or technical support experience.
• Industry standard certification such as CompTIA A+, Network+, Security+, or higher.
• Proficiency in managing both Windows and macOS environments.
• Hands-on experience with VLANs, VPNs, and robust WiFi mesh networks for hundreds of museum guests.
• Knowledge of threat mitigation, firewalls, and data encryption to protect data.
• Experience managing cloud storage and SaaS platforms used for museum operations.
• Ability to troubleshoot and repair a wide range of hardware.

Responsibilities

• Monitors and maintains internal and public networks for reliable connectivity.
• Performs backup, restoration, and data protection tasks within the scope.
• Processes and tracks account requests, permissions, onboarding, and offboarding per government procedures.
• Provides technical support for gallery and theater systems and live events, including streaming configurations and lighting control.
• Collaborates with Exhibits Maintenance Technician and AV Media Specialist to keep digital displays and sensors functional.
• Manages the visitor WiFi portal ensuring guest experience while isolating from secure databases.

Skills

Windows/macOS environments

VLANs

VPNs

WiFi mesh networks

Threat mitigation

Firewalls

Data encryption

Cloud storage

SaaS platforms

Hardware troubleshooting

Education

Bachelor's degree in computer science / information technology

Tools

Google Workspace

AWS

Azure

Job description

West 4th Strategy seeks an IT Specialist for the National Coast Guard Museum in New London, CT. You will support museum IT, gallery and theater systems, public connectivity, and digital infrastructure while complying with Coast Guard cybersecurity and access-control requirements.

You will monitor networks, perform backups, manage visitor WiFi, and provide technical support for gallery and theater events, collaborating with exhibits staff to keep displays and AV systems running smoothly.