Museum IT & AV Systems Engineer

GEM Technologies, Inc.; New London (AL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

PTO

Paid Holidays

Life Insurance

401(k) Matching

Job summary

GEM Technologies, Inc. seeks an IT Specialist to join the corporate team supporting federal initiatives. The role is full-time and based out of New London, CT, with responsibilities spanning museum IT, gallery systems, theater systems, and public connectivity.

You will manage VLANs, VPNs, Wi‑Fi mesh, security practices, cloud storage, and SaaS platforms, while ensuring uptime and data protection. Collaboration with Exhibits Tech is essential for displays and AV tasks.

Qualifications

• Bachelor’s degree in CS/IT or related field preferred; substitutions possible with experience/certifications.
• 3–6 years of systems administration or tech support, preferably in high-uptime environments.
• Certifications including CompTIA A+, Network+, Security+; cloud certs valued.

Responsibilities

• Support museum information technology, gallery systems, theater systems, and public connectivity.
• Maintain VLANs, VPNs, and Wi-Fi networks for hundreds of concurrent guests.
• Protect data with firewalls, encryption, and threat mitigation.
• Manage cloud storage and SaaS platforms used for museum operations.
• Troubleshoot hardware from workstations to theater equipment.
• Monitor networks and perform backup/restoration tasks.
• Process account requests and onboarding per Government procedures.
• Support gallery/theater events with AV and streaming configurations.
• Collaborate with Exhibits Tech to keep displays and sensors functional.
• Assist events with live-streaming and lighting control setups.
• Manage visitor portal while keeping isolation from secure databases.

Skills

Windows

macOS

DAM systems

IT/gallery bridge

Cybersecurity basics

Education

Bachelor’s Degree in Computer Science/IT or related field

Tools

CompTIA A+

Network+

Security+

AWS/Azure

Google Workspace Admin

Job description

GEM Technologies, Inc. seeks an IT Specialist to join the corporate team supporting federal initiatives. The role is full-time and based out of New London, CT, with responsibilities spanning museum IT, gallery systems, theater systems, and public connectivity.

You will manage VLANs, VPNs, Wi‑Fi mesh, security practices, cloud storage, and SaaS platforms, while ensuring uptime and data protection. Collaboration with Exhibits Tech is essential for displays and AV tasks.