Museum IT & AV Systems Administrator

FWI (FedWriters, Inc.); New London (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FedWriters, Inc. (FWI) seeks a Museum Program Manager for the National Coast Guard Museum in New London, CT.

You will lead the contractor team running daily museum operations, overseeing visitor services, education, volunteers, events and IT/AV support to create a safe, welcoming, world-class visitor experience. The role is on-site, full-time, with a rotating schedule including weekends and holidays to cover public hours for an expected 300,000 visitors per year.

Qualifications

• 3+ years of systems administration or technical support experience.
• Current CompTIA A+, Network+, or Security+ certification.
• Proficiency administering both Windows and macOS environments.
• Hands-on experience with VLANs, VPNs and Wi-Fi mesh networks, firewalls and cybersecurity basics.
• Ability to pass a federal Tier 1 Public Trust background investigation for a Common Access Card.

Responsibilities

• Monitor and maintain internal and public visitor Wi‑Fi networks for high uptime.
• Administer Windows and macOS systems, media servers and single-board computers, including patching and updates.
• Perform backups, restorations and data-protection tasks.
• Process account requests, onboarding and offboarding through approved federal procedures.
• Partner with AV and exhibit technicians to keep digital displays, sensors and interactives working.
• Support live events with streaming, lighting-control and presentation setups.

Skills

Windows Admin

macOS Admin

Wi‑Fi networks

VLANs/VPNs

Firewalls

Cybersecurity basics

Background check

CompTIA certs

Education

Bachelor's degree in CS/IT

Tools

AWS/Azure

Google Workspace

AV integration tools

Job description

FedWriters, Inc. (FWI) seeks a Museum Program Manager for the National Coast Guard Museum in New London, CT.

You will lead the contractor team running daily museum operations, overseeing visitor services, education, volunteers, events and IT/AV support to create a safe, welcoming, world-class visitor experience. The role is on-site, full-time, with a rotating schedule including weekends and holidays to cover public hours for an expected 300,000 visitors per year.