Museum IT Systems Administrator & AV Support

FedWriters, Inc.; New London (CT); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Résumé du poste

FedWriters, Inc. seeks a Museum Program Manager to lead the contractor team running day‑to‑day operations for the National Coast Guard Museum in New London, CT.

You will direct visitor services, education, volunteers, events and IT/AV support staff to ensure a safe, welcoming, world‑class experience for about 300,000 visitors yearly. The role involves coordinating a rotating schedule, supporting live events, and maintaining secure IT systems in a high‑uptime environment.

Qualifications

• 3+ years of systems administration or technical support experience.
• Current CompTIA A+, Network+, or Security+ certification.
• Proficiency with Windows and macOS environments.
• Experience with VLANs, VPNs, Wi‑Fi mesh networks and firewalls.
• Ability to pass a federal Tier 1 Public Trust background check.

Responsabilités

• Monitor and maintain internal and public visitor Wi‑Fi networks for high uptime.
• Administer Windows and macOS systems, media servers and single‑board computers.
• Perform backups, restorations and data‑protection tasks.
• Process account requests, onboarding and offboarding through federal procedures.
• Partner with AV and exhibit technicians to keep digital displays functioning.
• Support live events with streaming, lighting control and presentation setups.

Connaissances

Systems administration

Windows

macOS

Networking

Cybersecurity basics

VLANs

VPNs

Wi‑Fi networks

Firewalls

Public Trust background

Formation

Bachelor's degree in CS/IT or related field

Outils

AWS

Azure

Google Workspace

AV integration tools

Description du poste

FedWriters, Inc. seeks a Museum Program Manager to lead the contractor team running day‑to‑day operations for the National Coast Guard Museum in New London, CT.

You will direct visitor services, education, volunteers, events and IT/AV support staff to ensure a safe, welcoming, world‑class experience for about 300,000 visitors yearly. The role involves coordinating a rotating schedule, supporting live events, and maintaining secure IT systems in a high‑uptime environment.