Museum Gift Shop Sales & Member Concierge

Automatic Data Processing, Inc.; Boston (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

The Museum of Fine Arts, Boston is seeking a part-time Retail Associate to provide friendly, high-quality sales and customer service in its museum shops. You will help customers find items, explain features, and promote MFA memberships while handling basic POS transactions.

You will work in shifts across multiple shops, with emphasis on accuracy and a welcoming, knowledgeable approach to merchandise and the MFA experience.

Qualifications

• Outgoing and enthusiastic; strong sales and customer service.
• 2–3 years of related experience; degree preferred.
• Ability to interact with diverse audiences and promote inclusion.
• Able to work nights and weekends.

Responsibilities

• Ring in basic transactions and memberships at the register.
• Greet customers and assist on the selling floor.
• Maintain store standards and restock merchandise.
• Assist with inventory prep and merchandising.

Skills

Customer service

Sales

Interpersonal skills

Inventory awareness

Education

High School diploma

Tools

POS system

Cash handling

Job description

The Museum of Fine Arts, Boston is seeking a part-time Retail Associate to provide friendly, high-quality sales and customer service in its museum shops. You will help customers find items, explain features, and promote MFA memberships while handling basic POS transactions.

You will work in shifts across multiple shops, with emphasis on accuracy and a welcoming, knowledgeable approach to merchandise and the MFA experience.