Museum Shop Sales Associate - Part-Time & Flexible Hours

Museum of Fine Arts; Boston (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

The Museum of Fine Arts in Boston seeks a friendly Retail Associate for its part-time shops. You will deliver exceptional sales and customer service, explain merchandise, and help visitors enjoy their MFA experience.

Work across multiple shop locations, ring transactions, assist with memberships, stock shelves, and keep areas neat. Evening and weekend availability is required; two part-time roles are offered at 10 and 17.5 hours per week.

Qualifications

• Outgoing, enthusiastic and enjoys sales and customer service.
• Able to interact with diverse audiences and contribute to inclusion efforts.
• Two to three years of related experience preferred.
• Ability to read and interpret store procedures and safety guidelines.

Responsibilities

• Ring in basic transactions and memberships at the POS.
• Greet customers and assist on the selling floor.
• Explain features/benefits and suggest related items.
• Assist with inventory prep, stocking, and merchandising.
• Direct visitors and share museum information when needed.

Skills

Customer service

Sales ability

Interpersonal skills

Retail experience

POS system

Education

High school diploma / college degree preferred

Tools

POS system

Job description

The Museum of Fine Arts in Boston seeks a friendly Retail Associate for its part-time shops. You will deliver exceptional sales and customer service, explain merchandise, and help visitors enjoy their MFA experience.

Work across multiple shop locations, ring transactions, assist with memberships, stock shelves, and keep areas neat. Evening and weekend availability is required; two part-time roles are offered at 10 and 17.5 hours per week.