Museum Front Desk & Visitor Experience Specialist

The Wilzig Museum Building; Town of Florida (NY); On-site; USD 31,000 - 46,000; Full time

Job summary

The Wilzig Museum Building in New York seeks enthusiastic individuals to join its Visitor Services/Admissions Department. The role includes welcoming guests from around the world, handling admissions at the front desk, and delivering outstanding customer service.

We offer both part-time and full-time positions, with evenings, weekends, and holidays required. Candidates should be reliable, able to work independently or as part of a team, and comfortable using POS systems.

Qualifications

• Previous visitor services or admissions experience at a museum, theater, or similar attraction.
• Excellent guest service skills.
• Strong cash handling abilities.
• Reliable, responsible, and accurate.
• Ability to take initiative.
• Excellent communication skills; comfortable addressing audiences.
• Pride in the position and property.
• Able to work in a team or independently.
• Able to interact with a wide range of people.
• Familiar with POS systems.
• Fluency in a language other than English is a plus.

Responsibilities

• Staff the front desk, conducting daily admissions transactions, and engaging with visitors.
• Provide exceptional customer service to guests within the Museum.

Skills

Customer service

Cash handling

Communication

Public speaking

Teamwork

Initiative

Reliability

Interpersonal skills

Multilingual ability

Attention to detail

Tools

POS systems

Job description

The Wilzig Museum Building in New York seeks enthusiastic individuals to join its Visitor Services/Admissions Department. The role includes welcoming guests from around the world, handling admissions at the front desk, and delivering outstanding customer service.

We offer both part-time and full-time positions, with evenings, weekends, and holidays required. Candidates should be reliable, able to work independently or as part of a team, and comfortable using POS systems.