Museum Visitor Services Associate

The Wilzig Museum Building; Miami Beach (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks enthusiastic Visitor Service Associates to join their dynamic team. This role is essential in welcoming guests from around the world, ensuring a memorable experience at the Museum. Candidates should possess strong customer service skills, cash handling experience, and the ability to engage with diverse visitors. Flexibility to work evenings, weekends, and holidays is required. Join a vibrant environment where your contributions will be valued, and help create lasting memories for visitors of all ages!

Qualifications

• Previous visitor services experience at a museum or similar attraction.
• Excellent guest service and cash handling skills required.

Responsibilities

• Serve as the first point-of-contact with visitors to the Museum.
• Conduct daily admissions transactions and provide exceptional customer service.

Skills

Customer Service

Cash Handling

Communication Skills

Initiative

Teamwork

Fluency in a Second Language

Tools

POS Systems

Job description

The Wilzig Museum Building serves local and international visitors through exhibitions, schools, public programs, and collections of art.

The Museum seeks enthusiastic and outgoing individuals with customer service and retail experience to join our Visitor Services/Admissions Department. The associate will serve the vital role of representing The Wilzig Museum by welcoming its guests from all over the globe. Applicants must be available to work evenings, weekends, and holidays when required. We are looking for part-time and full-time positions.

Responsibilities

The Visitor Service Associate serves as the first point-of-contact with the visitors to the Museum. This individual staffs the front desk conducting daily admissions transactions, engaging and interacting with the visitors within the Museum and providing exceptional customer service.

Qualifications

1. Previous visitor services or admissions experience at a museum, similar attraction, or theater.
2. Must have excellent guest service skills.
3. Must have excellent cash handling skills.
4. Must be a highly responsible, reliable, and accurate individual.
5. Proven ability to take initiative.
6. Excellent communication skills; comfortable speaking in front of a large audience.
7. Takes pride and ownership in the position and property.
8. Ability to work both as part of a productive team and independently.
9. Ability to interact well with a wide range of people and personalities.
10. Familiar with POS systems.
11. Fluency in one language other than English is a plus.

Employment Type

Full-time