Multisite Resident Experience & Leasing Specialist

BH Management Services, LLC; Grand Prairie (TX); Hybrid; USD 25,000 - 36,000; Full time

Job summary

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent. The role covers leasing activities, resolving resident issues, and delivering prompt, professional service across multiple communities in a hybrid setup.

The position requires travel, strong customer service, and compliance with Fair Housing guidelines, with daily responsibilities including marketing support, move-ins, and logging data in our Property Management software.

Qualifications

• High School Diploma or GED required.
• Ability to travel locally; 60% travel expectation.
• Strong written and verbal communication skills.
• Understanding of Fair Housing guidelines and leasing documents.
• Willingness to work a 9am–6pm schedule, including weekends as needed.

Responsibilities

• Handle leasing activities and respond to resident inquiries promptly.
• Support marketing campaigns and lease administration across sites.
• Log prospect information into Property Management software accurately.
• Assist with move-in processes including contracts and screening when needed.
• Perform daily property inspections and maintain community standards.

Skills

Customer service

Communication skills

Travel readiness

Teamwork

Attention to detail

Education

High School Diploma/GED

Tools

Property Management Software

Job description

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent. The role covers leasing activities, resolving resident issues, and delivering prompt, professional service across multiple communities in a hybrid setup.

The position requires travel, strong customer service, and compliance with Fair Housing guidelines, with daily responsibilities including marketing support, move-ins, and logging data in our Property Management software.