Resident Experience Lead - Build-to-Rent

LiveBH; Dade City (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

BH Management, LLC is seeking a Resident Experience Specialist for Build to Rent operations. The role blends leasing, customer service, and property support across multiple communities, with a hybrid schedule in Dade City, FL.

You will help with marketing efforts, tenant relations, and move-in/out procedures while ensuring fair housing compliance and accurate record-keeping. The position requires strong communication skills, the ability to travel between sites, and experience in a

Qualifications

• Minimum education: high school diploma or GED.
• Proven customer service experience in a fast-paced environment.
• Solid understanding of Fair Housing guidelines and leasing documents.

Responsibilities

• Manage leasing activities in accordance with company policies and Fair Housing.
• Provide prompt, professional service to residents and prospects.
• Coordinate marketing, event support, and leasing campaigns.
• Log prospect data accurately into Property Management software.
• Assist with move-in paperwork, inspections, and move-out processes.
• Travel between communities as needed and assist with on-site tasks.

Skills

Strong written and verbal comms

Customer service experience

Fair Housing knowledge

Travel ability

Education

High School Diploma/GED

Job description

BH Management, LLC is seeking a Resident Experience Specialist for Build to Rent operations. The role blends leasing, customer service, and property support across multiple communities, with a hybrid schedule in Dade City, FL.

You will help with marketing efforts, tenant relations, and move-in/out procedures while ensuring fair housing compliance and accurate record-keeping. The position requires strong communication skills, the ability to travel between sites, and experience in a