Hybrid Resident Experience Pro - Build to Rent

BH Management Services, LLC; Florida; Hybrid; USD 30,000 - 33,000; Full time

Job summary

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent to oversee leasing activities, resolve resident issues promptly, and provide professional service to tenants and staff. The role supports marketing campaigns and leasing materials, and involves coordinating across multiple communities in a hybrid work setup.

The position requires strong communication, a high school diploma, and willingness to travel up to 60% locally.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication skills.
• Experience in customer-facing roles.
• Ability to travel at least 60%.
• Knowledge of Fair Housing guidelines.

Responsibilities

• Manage daily leasing activities and marketing tasks.
• Resolve resident issues promptly.
• Assist with housing materials and events.
• Support community managers across multiple sites.
• Maintain logs with property management software.

Skills

Written communication

Verbal communication

Customer service

Fair Housing

Travel ability

Education

High School Diploma/GED

Job description

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent to oversee leasing activities, resolve resident issues promptly, and provide professional service to tenants and staff. The role supports marketing campaigns and leasing materials, and involves coordinating across multiple communities in a hybrid work setup.

The position requires strong communication, a high school diploma, and willingness to travel up to 60% locally.