Hybrid Resident Experience Specialist (Build-to-Rent)

BH Management Services, LLC; Clinton Corners (NY); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

BH Management, LLC in New York is seeking a Resident Experience Specialist – Build to Rent to oversee leasing activities, respond to resident concerns, and support marketing efforts across several communities. You will handle the lease application process, coordinate move-ins, and maintain strong knowledge of local market and Fair Housing guidelines while traveling between sites as needed.

The role emphasizes excellent customer service, precise administrative tasks, and using our property

Qualifications

• High School Diploma/GED required.
• Ability to travel a minimum of 60%.
• Strong written and verbal communication.
• Fair Housing guidelines knowledge.
• State leasing license where required.

Responsabilités

• Manage daily marketing, administrative, and financial operations of the property.
• Provide excellent customer service to prospective tenants and current residents.
• Assist with lease applications and move-in requirements.
• Conduct move-in and routine inspections for the community.
• Utilize property management software and online leasing programs.
• Travel between multiple sites as needed.

Connaissances

Customer service

Communication skills

Organizational skills

Time management

Formation

High School Diploma/GED

Outils

Property Management Software

Description du poste

BH Management, LLC in New York is seeking a Resident Experience Specialist – Build to Rent to oversee leasing activities, respond to resident concerns, and support marketing efforts across several communities. You will handle the lease application process, coordinate move-ins, and maintain strong knowledge of local market and Fair Housing guidelines while traveling between sites as needed.

The role emphasizes excellent customer service, precise administrative tasks, and using our property