Hybrid Leasing & Resident Experience Specialist (Multi-Site)

LiveBH; Myrtle Beach (SC); Hybrid; USD 36,000 - 60,000; Full time

Job summary

BH Management, LLC seeks a Resident Experience Specialist – Build to Rent for onsite and multi-site support in Myrtle Beach, SC and Leland, NC. This hybrid role requires handling leasing tasks, resolving resident issues, and executing marketing campaigns across several communities.

You will maintain excellent customer service, stay informed on Fair Housing guidelines, and coordinate with the Community Manager to ensure smooth operations and move-ins/move-outs.

Qualifications

• High School Diploma or GED required.
• Ability to travel a minimum of 60% of the time.
• Strong written and verbal communication skills.
• Intermediate computer knowledge and office equipment skills.
• Previous experience in a customer-facing role.
• Solid understanding of Fair Housing guidelines; leasing documents.
• State leasing license or ability to obtain license within required timeframe.

Responsibilities

• Handle leasing activities in line with company policies and Fair Housing guidelines.
• Resolve resident issues promptly and maintain professional service for internal/external customers.
• Assist with housing materials, marketing campaigns, and leasing efforts across multiple communities.
• Log prospect information accurately into the Property Management software and assist with lease applications.
• Support move-in processes, move-out inspections, and community inspections as required.
• Travel between sites (Myrtle Beach, SC; Leland, NC) and coordinate between communities as needed.

Skills

Travel requirements

Customer service

Communication

Computer skills

Fair housing knowledge

Leasing licensing

Education

High School Diploma/GED

Job description

BH Management, LLC seeks a Resident Experience Specialist – Build to Rent for onsite and multi-site support in Myrtle Beach, SC and Leland, NC. This hybrid role requires handling leasing tasks, resolving resident issues, and executing marketing campaigns across several communities.

You will maintain excellent customer service, stay informed on Fair Housing guidelines, and coordinate with the Community Manager to ensure smooth operations and move-ins/move-outs.