Hybrid Build-to-Rent Leasing Specialist

BH Management Services, LLC; Leland (NC); Hybrid; USD 38,000 - 54,000; Full time

Job summary

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent. The hybrid role covers multiple sites, driving leasing campaigns, handling resident issues, and delivering professional service to tenants and staff.

Strong communication, 60% travel, and knowledge of Fair Housing are essential. Responsibilities include marketing operations, lease processing with central screening, and advocating self-guided tours.

Qualifications

• High School Diploma or GED required.
• Ability to travel at least 60% of the time.
• Excellent written and verbal communication skills.
• Intermediate computer/office equipment skills.
• Experience in customer-facing roles preferred.
• Solid understanding of Fair Housing guidelines and leasing documents.
• State leasing license or ability to obtain it within required timeframe.

Responsibilities

• Oversee daily marketing, administrative, and financial operations under Community Manager.
• Provide exceptional customer service to prospective tenants and residents.
• Maintain knowledge of market specials and floor plans; stay updated on incentives.
• Log prospect data and assist with lease applications and move-in requirements.
• Use property management software and review move-in exceptions daily.
• Support with virtual tours and self-guided leasing programs.
• Assist with move-out inspections and daily community inspections.
• Perform other duties as assigned.

Skills

Strong written and verbalcommunication

Travel readiness

Customer service experience

Fair Housing knowledge

Proficient with office software

Education

High School Diploma/GED

Tools

Office software

Job description

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent. The hybrid role covers multiple sites, driving leasing campaigns, handling resident issues, and delivering professional service to tenants and staff.

Strong communication, 60% travel, and knowledge of Fair Housing are essential. Responsibilities include marketing operations, lease processing with central screening, and advocating self-guided tours.