Multisite Patient Services & Scheduling Specialist

AON Central Services, LLC; Nevada (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Job summary

American Oncology Network (AON) with Hope Cancer Care of Nevada seeks a Patient Services Specialist to manage patient intake, scheduling, medical records, and payments while ensuring accurate documentation and top-tier customer service.

The role requires greeting patients, verifying identities, updating EMR data, and coordinating appointments with physicians across sites. Strong communication skills and healthcare experience are essential.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of experience in a healthcare setting; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking.

Responsibilities

• Greet patients professionally, verify identity, and document arrival in EMR.
• Schedule appointments, coordinate physician requests, and manage changes.
• Create and maintain patient charts; handle medical records and documents.
• Collect, post, and reconcile patient payments and co-pays.
• Provide coverage across stations and support HIPAA-compliant workflows.

Skills

Customer service

Interpersonal communication

Multitasking

Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

EMR software

Job description

American Oncology Network (AON) with Hope Cancer Care of Nevada seeks a Patient Services Specialist to manage patient intake, scheduling, medical records, and payments while ensuring accurate documentation and top-tier customer service.

The role requires greeting patients, verifying identities, updating EMR data, and coordinating appointments with physicians across sites. Strong communication skills and healthcare experience are essential.