Multisite Floating Front Desk Coordinator

SportsMed Physical Therapy; West Grove (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical benefits, life and disability,

401k with 4-8% match

Paid time off and holidays

Job summary

SportsMed Physical Therapy is seeking a Floating Patient Coordinator to support front desk operations across multiple New Jersey locations. The role includes scheduling, insurance verification, and data entry to ensure smooth patient flow.

You will engage with patients, maintain records, and strive to meet office goals while delivering excellent customer service in a fast-paced, team-oriented environment.

Qualifications

• Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.
• Bilingual Spanish preferred.

Responsibilities

• Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries.
• Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Complete insurance verifications
• Ensure availability of treatment information by filing and retrieving patient records.
• Keep patient appointments on schedule by notifying provider of patient\'s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Protect patients\' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed.

Skills

Multitasking

Fast-paced work

Telephone skills

Customer service

Time management

Organization

Attention to detail

EMR systems

Microsoft Excel

Microsoft Outlook

Bilingual Spanish

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Floating Patient Coordinator to support front desk operations across multiple New Jersey locations. The role includes scheduling, insurance verification, and data entry to ensure smooth patient flow.

You will engage with patients, maintain records, and strive to meet office goals while delivering excellent customer service in a fast-paced, team-oriented environment.