Multisite Clinic Operations Leader

Memorial Health; Springfield (IL); On-site; USD 60,000 - 93,000; Full time

Job summary

Memorial Health in Springfield, IL seeks a Manager, Clinical Services Operations to oversee day-to-day operations of assigned clinics and specialty services. The role ensures safe, high-quality patient care, staff leadership, and regulatory compliance across multiple sites.

Partnering with Directors, physicians, APPs, and system leaders, you will drive operational improvements, optimize workflows, and support strategic objectives in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in clinical or health science field preferred.
• Valid State of Illinois license to practice as a professional nurse or clinical specialty required.
• CME/CPR certification preferred.
• Minimum 3–5 years of direct patient care in ambulatory settings.
• Minimum 2–5 years of supervisory or leadership experience.
• Computer experience with scheduling and/or billing software; multi-site operations experience preferred.

Responsibilities

• Manages day-to-day operations of assigned clinics and/or specialty services, overseeing staffing, scheduling, payroll, and facility readiness.
• Monitors clinical performance metrics and leads quality improvement initiatives to enhance patient flow, safety, and experience.
• Provides leadership and development for clinical and non-clinical staff, including recruitment, onboarding, performance evaluations, and goal setting.
• Collaborates with physicians, APPs, and system leaders to optimize workflows, provider productivity, and credentialing processes.
• Supports budgeting, revenue cycle oversight, and financial reporting; ensures compliance with regulatory standards and risk management.

Education

Bachelor's degree in clinical or health science field

Illinois license to practice as a professional nurse or clinical specialty

Job description

Memorial Health in Springfield, IL seeks a Manager, Clinical Services Operations to oversee day-to-day operations of assigned clinics and specialty services. The role ensures safe, high-quality patient care, staff leadership, and regulatory compliance across multiple sites.

Partnering with Directors, physicians, APPs, and system leaders, you will drive operational improvements, optimize workflows, and support strategic objectives in a fast-paced healthcare environment.