Clinical Operations Manager - Multi-Site

Memorial Care

Detroit (MI)

On-site

USD 60,000 - 93,000

Full time

3 days ago

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Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health in Springfield, IL is seeking a Manager, Clinical Services Operations to lead day-to-day operations across clinics and specialty services. You will ensure efficient workflows, supervise clinical and non-clinical staff, and partner with physicians and leaders to drive performance and patient care quality.

Responsibilities include staffing, budgeting, coding/compliance oversight, and implementing process improvements.

Qualifications

Bachelor's degree in clinical or health science field preferred.
Valid State of Illinois license to practice as a professional nurse or clinical specialty required.
CME/CPR certification preferred.
3–5 years direct patient care in ambulatory setting.
2–5 years supervisory or leadership experience.
Experience with scheduling and/or billing software.
Experience in multi-site, specialty, or hospital-based operations.
Strong communication, analytical, and teamwork skills.
Proficient in Microsoft Office and EHRs.

Responsibilities

Manages day-to-day operations of assigned clinics and/or specialty services across locations.
Oversees staffing, scheduling, payroll, and staffing matrices; ensures readiness of clinics with Facilities collaboration.
Monitors compliance with regulatory standards; leads quality and safety initiatives.
Partners with Physicians and APPs to optimize workflows and provider productivity.
Supports budgeting, purchasing, and revenue cycle reporting; drives operational improvements.
Contributes to care coordination and implementation of clinical protocols and care pathways.