Clinical Services Supervisor: Lead Patient Care Ops

Memorial Health; Forsyth (IL); On-site; USD 98,498,000 - 152,914,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a Supervisor, Clinical Services to oversee day-to-day operations of clinics and specialty services. The role includes supervising staff, ensuring patient flow, and maintaining clinical quality in a dynamic care environment.

The position requires clinical credentialing (RN/LPN/CMA) and at least one year in a lead or supervisory role, with strong communication and training skills. On-site work in Illinois with a comprehensive benefits package.

Qualifications

• Associate’s Degree preferred.
• Clinical Credential of RN, LPN, or CMA Required.
• 1 year minimum in a lead or supervisor position or demonstrated leadership experience preferred.

Responsibilities

• Supervise day-to-day operations of clinics and services across a defined region.
• Review work schedules and assign duties to optimize patient flow and production goals.
• Oversee and evaluate accuracy and quality of technical functions; competent on lab processes.
• Provide education on processes to new colleagues.

Skills

Patient relations

Lab blood draws

Computer skills

Customer service

Critical thinking

Staff training

Education

Associate’s Degree

Job description

Memorial Health is seeking a Supervisor, Clinical Services to oversee day-to-day operations of clinics and specialty services. The role includes supervising staff, ensuring patient flow, and maintaining clinical quality in a dynamic care environment.

The position requires clinical credentialing (RN/LPN/CMA) and at least one year in a lead or supervisory role, with strong communication and training skills. On-site work in Illinois with a comprehensive benefits package.